The government’s indecision on which of its two arms should capture the biometrics of all 1.2 billion Indians is causing collateral damage. Frustrated by the issue not being resolved quickly and difficulties in the business, Wipro, one of the largest enrolment agencies empanelled with the Unique Identification Authority of India, is considering quitting the business.
It’s a frustration that other enrolment agencies empaneled with the UIDAI — ranging from small outfits with 10-odd kits to larger players like Karvy with 1,000 kits or more — share. And so, drumroll, a little story on why enrolment agencies are nervously awaiting the cabinet’s decision on who should collect biometrics — the UID? NPR? both?