Why the Banking Correspondent companies are unhappy with the UIDAI

Today’s ET carries this story about the ongoing tussle between the UIDAI, the body tasked with developing the architecture for delivering cash transfers, and the banking correspondent companies, which will have to do a part of the actual delivery.

Broadly, the UIDAI thinks villagers should be able to access their bank account through any BC terminal and has, ergo, notified a set of specifications which have the BC industry up in arms. They charge that the UIDAI specifications are too narrow and exclusionary — only biometric (so people cannot identify themselves using, say, numeric codes), only online (putting previous investments in smart cards, etc) at risk.

There is merit in both arguments. I am convinced of the need for interoperatability. In the existing dispensation, most villagers can access their accounts only from the local BC agent. Which leaves them entirely at the BC agents mercy. While working on this story, I spoke to a ex-employee of a BC company who told me that 70-75% of the BC agents in Punjab are either sarpanches or their kin. It is BC companies which handle NREGA payments, etc, in Punjab (and elsewhere). And the village elite have figured that becoming BC agents is a ‘soopar’ way to hold onto their hegemony inside the village.

Needless to say, this is also a complete corruption of NREGA which was, remember, pathbreaking in how it took payment away from the guys who were allocating work. And started putting cash right into bank accounts.

Interoperatability would solve those problems by leaving villagers free to go to whichever BC agent they please. And yet, there are questions. How should standards be determined for networks? Take what Abhishek Sinha, the head of EKO, a small BC which lets people access their accounts through mobile phones, says in the story. Public infrastructure, he says, needs to be open and non-prescriptive at the front-end. “Different villagers might be more comfortable authenticating their identity through a card, a phone, a fingerprint or a numeric code. The network should be able to accommodate all those options, and leave room for innovation.”

This is a story I need to drill deeper into. Some of the official reasons why the BCs oppose interoperatability are disingenuous. Among other things, I was told most villagers stay in their own village and so, do not need interoperatability. An argument which, at a time of rising migration, boggles the mind.  Even this assertion of past investments going bad is not true for all BCs. Most of whom already have biometric devices. Further, biometric devices which are more or less already compliant with what UIDAI wants.

Seems to me that the larger threat lies in the proposed move to bring all BC accounts into banks’ core banking software. And in interoperatability. That is the hunch, anyway. Now to see whether it is correct or not.



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I am an Indian journalist with interests in energy, environment, climate and India’s ongoing slide into right-wing authoritarianism. My book, Despite the State, an examination of pervasive state failure and democratic decay in India, was published by Westland Publications, India, in January 2021. My work has won the Bala Kailasam Memorial Award; the Ramnath Goenka Excellence in Journalism Award; and five Shriram Awards for Excellence in Financial Journalism. Write to me at despitethestate@protonmail.com.

Reviews

…une plongée dans les failles béantes de la démocratie indienne, un compte rendu implacable du dysfonctionnement des Etats fédérés, minés par la corruption, le clientélisme, le culte de la personnalité des élus et le capitalisme de connivence. (…a dive into the gaping holes in Indian democracy, a relentless account of the dysfunction of the federated states, undermined by corruption, clientelism, the cult of the personality of elected officials and crony capitalism).” Le Monde

…a critical enquiry into why representative government in India is flagging.Biblio

…strives for an understanding of the factors that enable governments and political parties to function in a way that is seemingly hostile to the interests of the very public they have been elected to serve, a gross anomaly in an electoral democracy.” Scroll.in

M. Rajshekhar’s deeply researched book… holds a mirror to Indian democracy, and finds several cracks.The Hindu

…excels at connecting the local to the national.Open

…refreshingly new writing on the play between India’s dysfunctional democracy and its development challenges…Seminar

A patient mapping and thorough analysis of the Indian system’s horrific flaws…” Business Standard (Image here)

33 മാസം, 6 സംസ്ഥാനങ്ങൾ, 120 റിപ്പോർട്ടുകൾ: ജനാധിപത്യം തേടി മഹത്തായ ഇന്ത്യൻ യാത്ര… (33 months, 6 states, 120 reports: Great Indian journey in search of democracy…)” Malayala Manorama

Hindustan ki maujooda siyasi wa maaashi soorat e hal.” QindeelOnline

What emerges is the image of a state that is extractive, dominant, casteist and clientelist.Tribune

…reporting at its best. The picture that emerges is of a democracy that has been hijacked by vested interests, interested only in power and pelf.Moneycontrol.com

Book lists

Ten best non-fiction books of the year“, The Hindu.

Twenty-One Notable Books From 2021“, The Wire.

What has South Asia been reading: 2021 edition“, Himal Southasian

Interviews

Journalism is a social enterprise…,” Booksfirst.in.

Democratic decay at state level: Journalist M Rajshekhar on book ‘Despite the State’,” The News Minute.

Covid-19 en Inde : “des décès de masse” dont un “État obscurantiste est responsable,” Asialyst.

Allusions/Mentions

JP to BJP: The Unanswered Questions“.
Mahtab Alam’s review of “JP to BJP: Bihar After Lalu and Nitish”.

Urban History of Atmospheric Modernity in Colonial India“. Mohammad Sajjad’s review of “Dust and Smoke: Air Pollution and Colonial Urbanism, India, c1860-c1940”.

Westland closure: Titles that are selling fast and a few personal recommendations,” by Chetana Divya Vasudev, Moneycontrol. (Because this happened too. In February, a year after DtS was released, Amazon decided to shutter Westland, which published the book. The announcement saw folks rushing to buy copies of Westland books before stocks run out.)

Time to change tack on counterinsurgency” by TK Arun, The Federal.

All Things Policy: The Challenges of Governing States” by Suman Joshi and Sarthak Pradhan, Takshashila Institute (podcast).

The Future of Entertainment“, Kaveree Bamzai in Open.

On What India’s Watching“, Prathyush Parasuraman on Substack.

The puppeteers around us“, Karthik Venkatesh in Deccan Herald.

Will TN election manifestos continue ‘populist’ welfare schemes?“, Anna Isaac for The News Minute.

Why wages-for-housework won’t help women“, V Geetha in Indian Express.

The poor state of the Indian state“, Arun Maira in The Hindu.

Book discussions

26 December, 2021: Rangashankara, Bangalore, a discussion with Dhanya Rajendran.

16 November: Rachna Books, Gangtok, a discussion with Pema Wangchuk.

29 August: Books In The Time of Chaos, with Ujwal Kumar.

21 May: Hyderabad Lit Fest with Kaveree Bamzai and Aniruddha Bahal.

28 March: Paalam Books, Salem, Tamil Nadu.

19 March: The News Minute, “Citizens, the State, and the idea of India

6 March: Pen@Prithvi, with Suhit Kelkar

20 February: A discussion between scholars Usha Ramanathan, Tridip Suhrud, MS Sriram and me to formally launch Despite the State.

6 February: DogEars Bookshop, Margoa.

5 February: The Polis Project, Dispatches with Suchitra Vijayan.

30 January: Founding Fuel, “Systems Thinking, State Capacity and Grassroots Development“.

25 January: Miranda House Literary Society