Three decades after Independence, most poor Indians still lack institutionalised access to insurance, savings, remittances and loans. The outcomes are predictable. Migrant labour, carrying hard cash when they head back home, run the risk of being robbed. The poor rely excessively on loans to cope with a crisis — accidents, unpredictable weather, sick cattle — though insurance would be more appropriate.
KC Chakrabarty , Deputy Governor of Reserve Bank of India , on how to universalise financial services in the next 10 years.